| Question to ask any app | EASE's answer |
|---|---|
| What does a session cost?Look for the full price, including any service fee, before you book. | $119 for 60 minutes, $159 for 90 minutes. The app shows your full price, including add-ons, before you book. No membership. |
| How late can I book?Many people want a massage after work or late in the evening. | Sessions start from 8 AM, with the last start at 11 PM, so every session ends by midnight. |
| Can I choose my therapist?Some apps assign whoever is free; some let you pick. | Yes. You see every therapist who offers your service and pick one, or let EASE match you. If your pick can't take it, EASE offers your booking to other available therapists. |
| Who are the therapists?Ask whether therapists are licensed, insured and background-checked. | Licensed and insured, with a cleared background check before they can receive any booking. |
| How are therapists paid?Fair pay helps keep experienced therapists on an app. | Therapists receive 65–70% of the massage price, plus 100% of tips and 100% of add-ons. |
| Where do tips go?Check whether the whole tip reaches your therapist. | 100% of tips go to your therapist. |
| What if I need to cancel?Check the free-cancellation window. | Free cancellation up to 2 hours before your start time. |
| Where does it work?Coverage varies by address, not just by city. | Los Angeles and the surrounding area. Enter your address in the app to confirm coverage. |
More detail is on the EASE facts page.
Soothe, Zeel and Blys are trademarks of their respective owners. EASE is not affiliated with them. This page states only EASE's own prices and policies.